Privacy
Policy
All information received is used solely to process your order. We do
not release any information to third party sources for any reason.
The
Enchanted Bookery occasionally sends promotions and specials via e-mail.
If you would like to be removed from our e-mail list, e-mail
us and type unsubscribe in the subject. We will promptly take
care of your request..
Customer Guarantee
Your satisfaction is guaranteed. If you or the person receiving your
gift are unhappy for any reason, we will do everything we can to remedy
the situation. If the recipient has already read a particular book,
we would be happy to exchange the book. If your gift arrives damaged
due to shipping mishandling, we will replace it at no cost to you. Please
contact us via email or by phone at (888)
269-5947 with any concerns or to arrange an exchange. Full refunds,
however, are not possible due to the personalized materials included
in every gift. Please contact us for further details.
Substitutions
We are continually adding to, and updating our inventory in order to
provide you with the best gift assortments possible. We reserve the
right to substitute an out of stock or unavailable item with a similar
item of equal or greater value. We will notify you via email as to exactly
what items are included in your gift.
Shipping and Handling
Orders are typically shipped via UPS Ground with no signature
required, within 1 - 2 business days after we receive them. The amount
of time in transit is determined by where your gift is going. Gifts
shipped to the NY Metropolitan area require 1 business day in transit.
Gifts shipped to the West Coast may take 5-7 business days in transit.
Please see the UPS transit map
for more details.
If you need it there
sooner, please call us at (888) 269-5947 and we can discuss the
options available.Charges are for gifts shipped within the Continental United States.
| |
If the gift
total is: |
|
Shipping
and Handling charges are: |
| |
Up to $160 |
|
$15.95 |
| |
$161+ |
|
10% of gift
total |
International
Orders & Gifts shipped outside the Continental U.S.:
Gifts can
also be shipped outside of the Continental U.S. We will contact you
regarding shipping options and costs.
Sales
Tax
Sales
tax of 6% will be added to gifts shipped to Connecticut.
Payment Options
We accept Visa or Mastercard for all on-line or phone orders. If you
would like to pay by cashier's check or money order, please mail payment
to:
The Enchanted
Bookery, LLC, 62 Holmes Road, Ridgefield, CT 06877.
Your order will not be processed until payment is received.
Methods of
Ordering
For your convenience, you may place orders via:
Online:
www.enchantedbookery.com
Phone: (888) 269-5947
